Returns & Exchanges

At Beauty Depot O-Store, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you can return unopened and unused items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at returns@beautydepot-ostore.com with your order number and the reason for the return to receive a Return Authorization Number.

• 2.
  Prepare the Package

  Securely pack the unused beauty products in their original packaging, ensuring all seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.